Support Resources

Download The Proptia Resident Mobile App

Download Apple App Store
Download Google Play

To log in, you must first receive a registration email from your property management team, which allows you to create a unique password. Your username will be your primary email address associated with Proptia. If you haven’t received the registration email, please contact your property manager to request activation.

Attention Apple Users

Apple requires private apps like this one to be distributed directly, meaning it is not available for public download from the App Store. Access is restricted to authorized users within your community. To log in, you must first be added to the system and have your account activated by your community’s administrators. Once activated, you will receive a registration email to create your password and access the app. This ensures that only verified residents and staff can use the platform, maintaining both security for your community and compliance with Apple’s distribution guidelines.

Trouble Logging In?

Knowledge Bases

Property Managers

Property Managers

Features, Functionality, and How-To Guides

Residents and Members

Residents

Features, Functionality, and How-To Guides

Security

Security Personnel

Features, Functionality, and How-To Guides

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Proptia YouTube Channel